Last Updated: January 15, 2020


If you would like to request a price adjustment or refund or otherwise have a complaint about your ride, please submit your request or complaint to, within thirty (30) days of the ride in question. 

The decision to review any submission made after 30 days will be in Leep Rideshare LLC’s sole discretion.

For any request or complaint, Leep Rideshare LLC will address it in the manner that Leep Rideshare LLC, in its sole discretion, deems appropriate, which may include, but is limited to taking no action or issuing credit to your Leep Platform account by refunding in the method of payment associated with your account.


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