How Drivers are rated on the leep platform
After each Leep ride, you'll have the opportunity to rate your driver. When requesting a ride, you'll see your driver's rating, their profile photo, a description of the vehicle. The driver will see your profile photo and your pick-up location. In the note area if you are on a busy street or venue or if you need special assistance so the driver may tailor your ride experience or spot you right away to avoid delays.
What to consider when rating
Your rating should be based on your overall experience throughout the ride. When rating a ride, think about whether your driver was polite, courteous, a safe, driver, a good navigator, and made you want to choose Leep on your next rideshare opportunity.
Each rating you give will contribute to a driver’s overall standing with Leep and help identify opportunities for improvement. In addition, passengers with low ratings may not have their ride requests accepted as often; as well as if you did not have a good rideshare experience you will never be paired with that driver again.
5 stars mean the ride was great and met Leep standards. Anything lower than 5 indicates that you were unhappy with the ride, so we want to know why! Use the comment box in the app after the ride to leave feedback.
Leep issues two fees on a passenger's payment: the Leep Platform Fee and Service Fee. Leep Platform Fee: The platform fee is a variable amount that helps us maintain the platform, make new app improvements, and keep our community growing. Leep ...
Leep Terms of Service
Leep Terms of Service Last Updated: January 2, 2020 These Terms of Service constitute a legally binding agreement (the “Agreement”) between you and Leep Rideshare Technology LLC, its parents, subsidiaries, representatives, affiliates, officers and ...
Toll info for Leep Riders
update March 14, 2020 The following fees may apply during your Leep ride. These fees may be retained by your driver, Leep, or other third parties. If something looks like it was incorrectly charged to your ride, send us a message by tapping the ...
LEEP FIREARMS PROHIBITION POLICY
January 2, 2020 Our goal is to ensure that everyone has a safe and reliable ride. That's why Leep prohibits riders and their guests, as well as driver and delivery partners, from carrying firearms of any kind while using our applications and ...
The Leep for Business Agreement
TERMS OF SERVICE By registering for a User-Client Account or using the LEEP FOR BUSINESS Services on behalf of an organization, you are agreeing to this Agreement for that organization and representing to LEEP that you have the authority to bind that ...