:: Updated December 26, 2019
Leep Driver agreement is between you (Driver) and Leep (the company) describing the conditions that apply to Driver providing rideshare services through the company's platform.
Leep driver(s) must be polite, respectful, professional, and adhere to the local social etiquette regarding personal behavior & attire while driving.
Driver Pay Driver is compensated for completed rides as measured by the company's platform, provided in this Agreement: The driver(s) pay is calculated based on miles and minutes the pick-up region of the rider determines this; plus any additional fees until the ride is completed. The driver may be compensated varied amount(s) based on but not limited to factors such as the region where the rider has requested services. It is based on the miles and minutes that Driver needs to go to pick up the accepted ride, the type of vehicle that was requested by the rider, or vehicle that you used to accept a trip, the kind of service requested, such as economy, premium, or luxury services. The rate that the Driver agreed will be the rate that will be applied to the entire trip, which may be subjected to additional trip miles/minutes added on by the request of the rideshare customer. The amount of driver pay will be displayed under trips and earnings summary on the Driver application and will be personal to the Driver. Amounts are variable and may not be inclusive of cleaning fee(s), cancellation fee policies. See Cancellation fee policy for drivers in the Leep Help Center .for details. In those cases, you may earn Driver Pay in the amount of the cancellation payment shown in Driver's application on the Leep platform. The driver application is subject to your understanding and agreement to these changes.
By continuing to use the Leep platform, you are deemed to accept these changes.
Additional payments to Driver; in other to Driver Pay, you will receive the following payment, if applicable: (i). Any tips provided by a rider to you; (ii),. Any damages charges we collected on your behalf; and (iv). Any rebates you earned based on your provision of Rideshare Services.
Payments, Adjustments, and Settlement: Leep will collect payments owed to you by Riders and other third parties as your limited payment collection agent and agree that the receipt of such payments by Leep satisfies the payer's obligation to you. Leep reserves the right to adjust or withhold all or a portion of Driver Pay or other payment owed to you (except tips). (i). If we believe that you attempted to defraud or abuse Riders. Leep or Leep's payment systems, or (ii). To resolve a Rider complaint, for example, Driver got lost, took the wrong route, or improperly ended a ride when the ride was over. Leep's decision to adjust or withhold the Driver Pay or other payment in any way shall be exercised reasonably. If you have agreed to any other amounts being deducted from your Driver Pay with any party (vehicle rental or lease payments), those amounts will be deducted before remittance to you. We may determine the order of these other deductions if allowed by law. We will use reasonable efforts to ensure that your Driver Pay and any other payments to you will be paid to you on at least a weekly basis. You acknowledge, understand, and agree that all sums owed to you shall not include any interest and net of any amounts that we are required to withhold by law.
Rider Charges; The amount calculated/determined by Leep, on the Driver's behalf; this will determine the Rider Charges. Rider charges may be determined after the completion of the ride; it is determined by several factors, including but not limited to wait time, distance/miles, and the rates calculated by the geo-fencing of the originated pick-up area of the rider. Ride charges may be quoted in advance known to the rider as a fixed charge and may differ from the variable charge which will depend on the factor(s) such as the adding of a tip on to the quoted rider charge The Driver Pay should be as described in Sections 1-2 above. Riders may elect to add a tip to you on top of the Rider charge. This tip shall be paid to the Driver in it's entirely and considered separate from the Rider charge; Unless Leep indicates otherwise. Rider charge will include Driver Pay, applicable tolls, fees retained by Leep* (including but not limited to the Service Fee and Platform Fee described below), and any Third Party Fees. It provides for airport fees, state and local taxes, surcharges or taxes imposed on the provision of the Rideshare Services, or Leep Platform provisional fees as applicable by law or agreement to collect and remit to Third Parties.
Leep Fees In exchange for the use of the Leep Platform and the services that are provided by Leep to the Driver, the Driver agrees to allow Leep to retain a Booking Fee and any related platform fee related to trip provided. Booking fees will be a set amount for each ride provided and will be visible in the Leep application of the Driver earnings summary. The platform fee will be a variable amount equaling the Rider Charge minus (i) The Driver Pay (ii) applicable surcharges and tolls we collect to be remitted to the Driver. (iii) Service Fees. (iv) Third-Party fees that Leep collects. (v) any rebates that are earned based on your provision of the Rideshare Services. Platform Fee may include any event fees in effect as determined by Leep based on geo-location of rider pick-up and or drop off the ride. For convenience, Leep may collect the Service fee and applicable event fees from the Riders on your behalf to offset your payment of such fees to Leep. Leep fees will be communicated to the Driver weekly in Earnings Tab within the application on an aggregated basis.
Stripe provides payment Processing; Payment processing services and subject to the Stripe Connected Account Agreement (available at https://stripe.com/us/connect-account/legal), which includes the Stripe Services Agreement (available at https://stripe.com/us/legal) (collectively, the "Stripe Terms"). By using the Leep Platform to receive payment proceeds, you agree to be bound by the Stripe Terms, which may be modified from time to time. As a condition of Leep enabling payment processing services through Stripe, you authorize Leep to share all necessary access and perform all the required activities on your Stripe Connected Account.
To facilitate your provision of Rideshare Services contemplated by the agreement and your relationship with Leep. You further agree to provide accurate and complete information with Stripe to facilitate the payment processing services offered with Stripe. Leep reserves the right to switch payment processing vendors or use alternate or backup vendors at its discretion.
Instant Pay: If you elect to receive payments through Leep's Instant Pay feature (which Leep may offer to the Driver at its sole discretion.) You acknowledge that you will be charged a fee for this Instant Pay service, as described by Leep before confirmation. You understand that (i) your financial institution may not support Instant Pay. (ii) Leep and Stripe make no guarantee concerning how quickly Instant Pay payments will settle with your account. (iii) not all fees through the Leep Platform are eligible for Instant Pay. If you elect to use any direct debit features, make available by Leep, or its third-party partners, you acknowledge that you may be subject to supplemental agreements related to those services.
Cash Pay; Leep riders have the option to pay the Driver in cash for all of their completed ride. The Driver understands and agrees that by accepting cash from passengers, it is subject to but not limited to Leep Fees as described above. Minus The platform fee will be a variable amount equaling the (i) Leep platform fees, (ii) Booking fee, (iii) Service fees/Third Party fee if applicable (iv) applicable sales tax or local taxes that are allowed by law. You will collect these fees on behalf of Leep. Once the cash amount received by the Driver, it is calculated to be $75.01 in the Leep Driver Platform. The Driver may have limited access to and/or be suspended from taking any more "CASH" Riders until such time all fees due to Leep are settled in Driver Earnings Summary. By accepting a cash payment from a rider(s), all of these fees will be deducted from future earnings on the driver application that will be generated by previous or future completed rides with Leep. Leep fees will be communicated to the Driver weekly in the Earnings Summary on an aggregated basis.
Earnings and Promotions; Leep at its discretion, offer promotional or other coupons to Rideshare riders; however, such discounts shall not impact the Driver Pay or any other payments owed to you. You agree that Leep may offer discounts on your behalf to generate additional leads for your Rideshare Services. Discounts or capped fares for qualifying riders will be used in exchange for payment for the passengers.
No Additional Amounts; You (Driver) acknowledge, understand, and agree that for the mutual benefit of the parties, through advertising and marketing, Leep and its Affiliates may seek to generate additional demand for you Rideshare Services from new and existing Riders. You acknowledge and agree that such advertising or marketing does not entitle you to any other monetary amounts beyond the amounts Leep had expressly outlined in this agreement.
Driver Cancelation Policy: It is highly discouraged to cancel an accepted ride while on the Leep Platform. Practicing such actions may be subjected to high scrutiny and review of driver actions, due to an arising complaint from a rider. Possible effects may be but not limited to a suspension or deactivation of the Leep Driver application. The Driver may not cancel a ride due to discrimination of sex, race, religion, LGBTQ status, people with disabilities, or travelers with service, therapy, or emotional support dogs. See ADA Texas Policy: https://www.ada.gov/service_animals_2010.htm..https://gov.texas.gov/organization/disabilities/assistance_animals Besides; drivers may not cancel rides due to the rider's requested drop-off destination; where Driver may/may not choose to go. Drivers may be able to cancel a ride under certain circumstances as follows, where Driver will discontinue trip and select not to charge rider(s). (i) verbally abusive destructive or violent behavior of the passenger who requested the ride and/or other riders (s) who joined the rider who requested a ride. If canceling, select a reason to be reviewed by Leep's Safety and Security Team, (ii) driver has a medical emergency or breakdown of the vehicle. You should connect with the requesting rider and make every effort to advise them of the problem to assure the rider may successfully request another ride from the Leep Platform.
Besides, those drivers who Reject too many rides based on Leeps' algorithm, may face penalties such as but not limited to the low star rating. Decreased dispatching of calls, limited use of Leep's applications, temporary suspension or deactivation of Leep's Driver Platform Application.
By using the Leep Platform and accepting trips, you understand and agree to the terms stated above.