Leep is launching personal health certification, will require face masks as part of new Health Safety Program

Leep is launching personal health certification, will require face masks as part of new Health Safety Program

Update: As of June 10, we now require that all riders and drivers stay home if they’re sick, wear face coverings when using Leep, frequently sanitize hands and car surfaces, leave the front seat empty, and keep windows open when possible. To help everyone prepare to ride during COVID-19, we’ve created safety education for riders and drivers available now.


As local governments ease stay-at-home orders, Leep is ramping up efforts to protect riders and drivers — including establishing new health and safety requirements for ridesharing. Today we’re announcing a Health Safety Program with new policies, commitments, and products designed to address the needs of our community during this important time for public health.  


Leep’s Health Safety Program will include:

  1. Personal health certification for drivers and riders

  2. Required face masks for drivers and riders

  3. Health safety education for drivers and riders

  4. Distribution of cleaning supplies and masks for drivers

Personal Health Certification  

Before using Leep, every rider and driver will be required to self-certify that they will wear face masks throughout the ride, are symptom-free, and will follow CDC and local guidelines related to COVID-19. 


Specifically, riders and drivers will confirm that:

  • They will wear a face mask or covering

  • They will not ride or drive with Leep if they have COVID-19, think they have it, or have related symptoms 

  • They will keep vehicles clean and sanitize their hands frequently 

  • They will leave windows open when possible and avoid recirculated air when possible

  • Passengers will not ride in the front seat

Anyone who does not agree to the personal health certification will be unable to request a ride or drive with Leep.

Health Safety Education

We are also rolling out new Health Safety Education for riders and drivers. The educational content will be based on the Centers for Disease Control and Prevention's (CDC) rideshare guidance. Drivers can access the information today in their Leep app. Corresponding educational content will be rolling out for riders soon. 

“With guidance from the CDC, Public Health Agency of Canada, WHO, and local officials, Leep is taking action to build products and implement policies that help keep riders and drivers safe, as well as empower our community to protect themselves and those around them,” said Matthew Carter, CTO, and Head of Leep’s COVID-19 Response Task Force. “We want these new initiatives to have a meaningful impact and set a new requirement for rideshare health safety.”

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