updated March 7, 2020
After you've requested a ride and a driver has accepted,
You'll be notified when we found you a driver 'Yea we found you a driver!'
Your driver's information will pop-up.
You will be able to view the driver's profile photo, name, rating and ETA (estimated time of arrival).
While you're waiting, you will be able to track your driver's arrival at your location.
If you need to add additional destinations you may do so at the bottom of the screen.
This automatically loads into the driver's app when the ride starts.
For standard Leep rides, you can update your destination address as many times as you need to — great for running errands.
When your driver arrives at your pick-up location
When you booked your ride you received a unique PIN Code
for your driver.
Now that they have arrived you will need to share this code with the driver so your trip can be unlocked and their Navigation will be started for your trip.
While on your trip you will be able to access 911 or Emergency numbers if the need arises by taping on the small phone receiver icon.
You can share your trip on Facebook
How to get Help
March 15, 2020 We want to help you! Here are some sample topics you may search. Do you want to learn more about becoming a driver? Becoming a driver Or how to get help requesting a ride? Requesting a ride Do you want to know more about how to ...
Common Ride Issues
Sometimes you may experience some issues. Here are the most common ride issues and what to do if they happen. March 7, 2020 The driver made me feel unsafe or uncomfortable You have the right to decide if you feel uncomfortable in a Leep vehicle, and ...
Toll info for Leep Riders
update March 14, 2020 The following fees may apply during your Leep ride. These fees may be retained by your driver, Leep, or other third parties. If something looks like it was incorrectly charged to your ride, send us a message by tapping the ...
Mandatory Vehicle Inspection Policy for Drivers
January 17, 2020 All Leep Driver's vehicles must have an inspection before being released to pick-up passengers. Documents Required: Driver Profile Photo Photo of Vehicle Front and Side Photo of license plate Photo of Leep driver's current vehicle ...
How to request a ride
Open Leep Rider App on your Mobile device. updated: February 28, 2020 1. Tap on (Blue arrow icon) current location. 2. Make sure the address matches your current location or type in your Pick-up or current location in the search box (Search ...