The health and safety of the Leep community is our priority. With the evolving situation around COVID-19, we want to make sure our drivers and riders know the best ways to help protect themselves and others when sharing the ride. According to the CDC and local health officials, people who have been diagnosed with COVID-19, suspect they may have it or are being evaluated for it should not use rideshare, public transportation, or taxis. We continue to monitor the ongoing situation — and make updates — based on official guidance from federal and local health authorities.
If you need to ride, help protect our community when you do.
Our drivers and riders tend to be the kind of people who look out for each other. Right now, instead of holding the door and shaking hands, we’re keeping our distance and avoiding contact. Staying home is the best thing you can do to protect yourself and others. Below, we recommend some tips for using Leep during COVID-19 if you need to travel for an essential trip.
Tips for riders
You can help protect yourself and others right now by only traveling if you must. But if you need to ride for an essential trip, there are a few things you can do to help stay safe. Leep is still available across San Antonio and Select Texas Areas (in accordance with official mandates). We’ve temporarily paused the launch of Shared rides everywhere.
How we’re helping drivers
Those of you who choose to drive are playing a vital role in helping our communities right now. To help protect you, we will be distributing cleaning supplies like hand sanitizer and face masks — at no cost to you. We’re also exploring new earning opportunities such as our Cash Back and Referral Programs for Riders and Drivers and additional ways to save you money through existing programs.
OSHA UPDATE: The U.S. Department of Labor's Occupational Safety and Health Administration ("OSHA") has issued an alert listing safety tips to help reduce the risk of exposure to the coronavirus in the car service industry. OSHA's alert included the following safety measures include:
•Allowing drivers to wear masks over their nose and mouth to prevent them from spreading the virus;
•Providing alcohol-based hand rubs containing at least 60-percent alcohol for both drivers and customers;
•Limiting the number of passengers transported at a single time and installing plexiglass partitions between driver and passenger compartments where possible;
•Routinely cleaning and disinfecting vehicle door handles and inside surfaces with Environmental Protection Agency-approved cleaning chemicals from List N or that have label claims against the coronavirus;
•Lowering vehicle windows to increase airflow; and
•Encouraging drivers to report any safety and health concerns.
Coronavirus and Flu Prevention:
As our community and the world continues to closely monitor the emergence of “Coronavirus” (COVID-19). First, we want to make sure Leep drivers maintain a safe workspace in their vehicles. We encourage you to adopt practices to protect your health and those of our Leep Community.
We ask of all of the Leep Drivers to cooperate in taking steps to reduce the transmission of infectious diseases.
We reminded all drivers of the following:
If you feel sick or have a respiratory illness, please STAY HOME, and keep away from others. If your symptoms worsen, then please contact a physician.
• Wash your hands frequently with warm, soapy water for at least 20 seconds.
• Cover your mouth with tissues whenever you sneeze, and discard used tissues in the trash.
• Avoid people who are sick with respiratory symptoms.
• Clean frequently touched surfaces.
Use temporary measures to modify your behavior:
• All Leep Drivers should have personal hand sanitizers for personal use.
• If you provide water to your passengers, please discontinue placing waters in the vehicle beverage holders to limit physical handling and material sharing between passengers. (Waters may still be in your ice chest and available upon request.)
• Using Clorox disinfectant wipes and latex gloves, wipe down all high contact areas such as armrest, doorknobs, and rear/front passenger seats. Drivers should complete proper disinfection after each trip.
If you have any questions, please address the Leep Help Desk for assistance.