Cancellation Policy

Cancellation Policy

Cancellation and No-show fee Policy for Leep Drivers

For the time and effort that a driver makes to make it to the Leep Rider’s pick-up location, if a Rider cancels prior to your arrival, you may receive a cancellation fee to compensate for your time, or a No-show fee if the passenger takes more than 5 min to arrive or to communicate to you their where-a-bouts when you arrive at their pick-up location.

Refer to your Wallet for specific amounts or to your expense data in the Leep Platform.

Leep recommends using cancellations sparely, Drivers may cancel by tapping ‘Cancel’ or ‘No-Show’ please leave a message for the help.rideleep/portal/ to let us know why.


Leep Driver Agreement

Cancellation by passengers


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