Request a cleaning fee
Cleaning Fee Policy We'll do our best to support you. In some cases, we may be able to issue you a flat rate fee (a "cleaning fee") . Please go through the details on this page carefully to submit a cleaning fee claim. If a rider made a mess in your ...
Leep's latest on COVID-19
The health and safety of the Leep community is our priority. With the evolving situation around COVID-19, we want to make sure our drivers and riders know the best ways to help protect themselves and others when sharing the ride. According to ...
Driver Safety Tips
Always confirm you have the correct rider: At the point of your pickup, verify your rider's name and set the passenger’s destination before setting off on to the road. Be courteous and polite: Greet your rider with a smile, a salutation, and always ...
March 7, 2020 Leep Drivers PIN Codes (Personal Identification Number) will be generated to the Rider when they request a ride. This code will open up your Navigation to the riders’ destination. You will not be able to start the trip without the PIN ...
Background Check FAQs
1. How long will my background check take? Typically, background check results will be available within 2 - 4 days. However, searches at the county level are subject to the availability of records from county courthouses. Some of these courts lack ...